Our board

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The Listen Line Community Services Board of Directors is a passionate group of professionals dedicated to providing accessible mental health support to all. With diverse backgrounds in social work, healthcare, education, and community service, the board brings a wealth of expertise to guide the organization's mission.

Sharla Paso

For nearly 31 years, Sharla has dedicated her life to nursing, a path inspired by her father's encouragement during her early days at community college. Nursing has become more than just a career for her; it's woven into her very identity. Beyond her professional pursuits, Sharla is a devoted wife and mother. To maximize family time, she pursued higher education, earning a Doctor of Nursing Practice (DNP) degree in Women's Health/Perinatal Clinical Nursing. Her leadership skills were sharpened during the COVID pandemic as she managed the Clinical Education team at OHSU.

  • As owner of Medical Vocational Planning, Sharla learns about the various causes of harm to people, both within and outside the healthcare system, through the legal cases her company handles. She uses her expertise to actively decrease morbidity and mortality caused by healthcare errors by sharing her findings and knowledge with her healthcare colleagues.

    Sharla believes that every role and experience in life is a step towards something better. For her, this led to founding and becoming the executive director of Listen Line Community Services, a nonprofit mental health crisis helpline and education service. Listen Line focuses on listening to individuals in need and removing barriers to mental health knowledge and care. The organization advocates for destigmatizing mental health and prioritizing both mental and physical well-being.

Heather Massie, RN MSN

Heather knew from the age of five that nursing was her calling. The desire to help others has always been an integral part of who she is, and she's never considered another path.

With 15 years of experience in the nursing field, Heather holds a Master's degree in Nursing Education and is passionate about empowering both aspiring and experienced nurses with the skills and knowledge they need to thrive. She has spent 8 years at Legacy Health, and currently serves as a nurse manager at Legacy Emanuel Medical Center, in an acute care stroke unit.

  • Heather's journey in nursing has only deepened her understanding of the critical importance of mental health, especially during the COVID-19 pandemic. As the Listen Line Community Services Education Lead, she continues her dedication to education while working to dismantle stigma and raise awareness of mental health issues within the community.

    When she's not working, Heather enjoys traveling the world, paddleboarding, and crocheting. She also cherishes time with her two golden retrievers, friends, family, and many nieces and nephews.

Amy Price

Amy Price has over 27 years of experience in banking and relationship management. Having worked in customer service, account management and branch management roles before becoming a small business banker, Amy has deep ties to the Southwest Washington community and remains locally invested and involved with numerous community and professional organizations outside of work. Her favorite part of the job as a small business banker is getting to know her clients and providing personalized, one-on-one service. Amy is a graduate of Clark College, where she earned her associate degree, and Portland State University, where she studied criminal justice.

Joan Riemer

Joan Riemer brings her 33 years of experience working in Clark and Cowlitz County as a Public Health Nurse to support continued work and growth in providing services from Listen Line. She shares her knowledge of both the mental health needs in the communities as well as her ability to network with available resources. Joan feels passionate to volunteer in supporting this service to help assure everyone knows they matter. 

Jim Bergren

Jim’s love for helping people and supporting those around him began in early childhood and is now reflected in his active involvement with several local non-profit organizations.
Throughout Jim’s career in the mortuary industry and teaching profession, these experiences have greatly increased his awareness of mental health issues, making him sensitive to the impact mental well-being has on everyday life.  This heightened awareness fuels his commitment to making a positive difference in the community.
Jim is proud to serve as a board member for Listen Line Community Services, working with a magnificent team to help provide essential care and mental health resources to individuals in need.
 Outside of professional and volunteer commitments, Jim’s favorite way to relax and recharge is outdoor recreational life enjoying hiking, kayaking, skiing, running, and spending quality time with family and friends.

Judy Ritola

Judy Ritola is behind the scenes doing whatever needs done to support the team. She worked for BGPS for 17 years until she changed her focus to Listen Line in 2021. She is happy to be a small part of helping those needing a boost to get over a bump in the road.

Join Us

Are you a compassionate listener with a passion for mental health? Join our team of dedicated volunteers and make a real difference in the lives of others. As a Listen Line Listener, you'll provide a supportive ear to individuals facing challenges, connect them with essential resources, and help build a stronger, more compassionate community. No prior experience is necessary – we provide comprehensive training and ongoing support.